Opt-inFree
Tickets & Modmail
Two ways for members to talk to your staff privately: an in-server ticket panel (click a button → MARVIN makes a private channel just for you and the staff team) and modmail (a member DMs MARVIN → staff get a hidden conversation channel they can reply from). Categories like "Report" or "Support" each have their own staff team. Closing a ticket saves a clean transcript.
How it works
- Built-in — no need to add another bot like Ticket Tool
- Set up categories (e.g. "Support", "Reports") with their own staff teams
- The panel buttons keep working even if MARVIN restarts
- Saves a nice readable transcript of every ticket when it's closed
Works alongside: audit, moderation
FAQ
- What does Tickets & Modmail do?
- Two ways for members to talk to your staff privately: an in-server ticket panel (click a button → MARVIN makes a private channel just for you and the staff team) and modmail (a member DMs MARVIN → staff get a hidden conversation channel they can reply from). Categories like "Report" or "Support" each have their own staff team. Closing a ticket saves a clean transcript.
- Is Tickets & Modmail enabled by default?
- No — Tickets & Modmail is off by default. Enable it for your server from the dashboard whenever you're ready.
- How do I set up Tickets & Modmail?
- Add MARVIN to your server, open your dashboard, and toggle Tickets & Modmail on. Then fine-tune its settings from its page in the dashboard.
- Does Tickets & Modmail cost anything?
- It's included free on every server.
Try Tickets & Modmail on your server
Add MARVIN and turn it on from the dashboard.